AWEGO Portable Tablet DVD Player
Documents/Downloads
FAQs

There is no power to the Player.
• If running off of AC power, make sure the AC adapter is securely plugged in at both ends.
• If running off of the Battery Pack, make sure the Battery Pack is charged and securely connected to the Player.

The Player will not read a disc.
• The disc may be scratched or damaged.
• The type of disc you loaded is not compatible with the Player.

The volume level is different for DVDs and CDs.
This is due to different recording methods used for DVDs and CDs.

There is no sound or the sound is distorted when the Player is connected to a TV, or other equipment.
• Cables may not be securely plugged in.
• Plugs or jacks may be dirty.
• Digital audio output may be connected to a non-compatible AV amplifier.

The player gets warm during use.
This is normal.

The Remote Controller is not working.
• It may be too far from the Player or at too wide an angle.
• The battery may need to be changed.
• The battery may have been installed incorrectly.

There is no sound from the speakers or the sound is distorted
• Some discs that use 96 KHz PCM audio may not work.
• The disc may be dirty.
• Playback may be paused or in slow motion.
• The volume may be set to minimum.
• Headphones may be plugged in.

The player may stop operating properly due to static electricity.
If this occurs, unplugging the power cord then plugging it back in will usually resolve the problem. With liquid crystal displays, a few picture elements may be black or shine a particular color. This is normal.

When I connect the Player to my TV, the image is distorted and jittery.
Check to make sure the TV system setting in the Video menu of the Setup Screen is set properly.

Interference with TV broadcasts
Depending on the reception condition of the TV, interference may appear on the screen while you are watching a television broadcast and the unit is turned on. This is not a malfunction; just ensure that the unit is turned off when you watch a TV broadcast.

I can’t change the subtitle or audio language.
Using different languages for subtitles and audio only works if the languages are available on the disc you are playing.

I cannot access different angles on a DVD
• The Angles function only works if angles are available on the disc you are playing.
• Angles may only be available for certain scenes.

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